Frequently Asked Questions
You have questions, we have answers, and hopefully some of those will match up.
Don’t see the answer you’re looking for? Text us, we’d love to figure it out together, and then we’ll add it here for everyone else!
How does Local Linkz work?
You text “LetsLink” to connect with us initially, and you text “Levelup” (or really you can text us anything, we check our texts, lol) and we ask how we can help.
What kind of things can I ask for?
We’re trying to help people level up by making the right connections. So, everything from tuition assistance, tutoring, homelessness, counseling, financial literacy…the list goes on! Try it out and we’ll see what we can connect you to.
How quickly do you respond?
Well, we sleep and stuff, lol
Generally business hours (8am – 5pm, M-F) until our team gets bigger. Also, if you have an emergency, please dial 911!
Are you robots?
We do have some automated replies set up, but real people check these messages and respond every day!
What if you can't make a connection?
We won’t always have a resource immediately, which we’ll be honest about. But, we’ll try to find one ASAP and then let you know! (Usually takes a few weeks for us to make a new local resource partner)
Does it matter where I live?
Sorta not really?
We try to link people locally (puns!) whenever we can and we might not have any resource partners in your area yet. But once we get a request we go make some friends!
And, what you need might not HAVE to be local, y’know?
How often will you text me?
The straight answer: it varies.
We consistently seek new resources so we can better serve the community.
So, the more aware we are of your needs, the more we proactively text you the plug.
It's free to me so, how do you get paid?
We partner with local governments and sometimes companies who are doing work in the community. We help them get you information and resources that we think would be valuable to you, and they pay us for that.
No advertising – just connections. And we’ll always check first to see if you’re interested before we send any info along.
Who are you?
We’re a small team from St. Paul Minnesota. (So far!)
We’re really invested in making connections between people, places, and things that are historically disconnected.
We think that’s the key to the community being able to level up.